Handling your Live AuctionIMPORTANT NOTE: These ebay pages are online for historical reasons. I would now advice my visitors NOT to use ebay. There are alternative sites which provide a far safer experience. Read my Ebay - Work From Home page for more details. However, for those that are required to use ebay for some reason, the information is retained below.
OK, you have a live auction. Now you wait for 7 days and hope that people find your item and bid to win it!
It is critical that you are actually around during these 7 days. People will often have questions - even silly ones - that they want answered. It is your job to answer those questions as quickly as you can. That helps people gain faith in you as a seller, that they can trust you. Yes, some people are bozos and will ask really silly questions. That's the way of life. Not everybody on the web is a Super Genius. Just answer them as politely as you can.
If someone asks a GOOD question - there's even an option to make that question an answer visible on your auction. That way other people can see the question and answer, and they won't have to ask the same question.
When it comes down to the final minutes of your auction, it's often fun to sit and watch to see if a final-minute bidding war erupts. In any case, when the auction has ended, it's time for you to handle the actual transaction of the item!
I was a long term member of ebay - from 1999 through 2009. In the beginning years, ebay was a fantastic community, full of fun bargains, friendly people and a general feeling of joy. It was like going to a fun garage sale on a sunny day and spending time with friends.
However, starting in 2009, changes made to the ebay system altered it overnight from a joy to a horror. In one auction set alone I had three different buyers attempt very questionable refund operations. I went on the forums to get assistance. The forum members' derogatory comments and snide responses shocked me. Literally in one week I went from being from a staunch promoter of ebay to someone who swore never to use the ebay system again.
I am maintaining these pages online for historical reasons, but I would now wholeheartedly warn visitors NOT to use ebay going forward to sell items. The risk to you is too great. Feel free to contact me for all details on the situation. Instead, I highly recommend these systems:
Amazon Sales for selling used CDs, DVDs, books and other products
Etsy for selling personal items (crafts etc)
I have used both of the above sites and they are wonderful.
eBay Working from Home
Home Business Ideas
Work from Home Main Page