Mailing eBay Support

IMPORTANT NOTE: These ebay pages are online for historical reasons. I would now advice my visitors NOT to use ebay. There are alternative sites which provide a far safer experience. Read my Ebay - Work From Home page for more details. However, for those that are required to use ebay for some reason, the information is retained below.




I've tried emailing eBay support at several times over the past years over various issues. In the early days you would get prompt, individual, helpful responses. However, in modern times support is far less helpful. In fact the last time I emailed them, in September 2009 over a potential fraud situation, they didn't even respond to my email message at all. They simply ignored the message.

I am very disappointed in eBay's support (or lack thereof).




I was a long term member of ebay - from 1999 through 2009. In the beginning years, ebay was a fantastic community, full of fun bargains, friendly people and a general feeling of joy. It was like going to a fun garage sale on a sunny day and spending time with friends.

However, starting in 2009, changes made to the ebay system altered it overnight from a joy to a horror. In one auction set alone I had three different buyers attempt very questionable refund operations. I went on the forums to get assistance. The forum members' derogatory comments and snide responses shocked me. Literally in one week I went from being from a staunch promoter of ebay to someone who swore never to use the ebay system again.

I am maintaining these pages online for historical reasons, but I would now wholeheartedly warn visitors NOT to use ebay going forward to sell items. The risk to you is too great. Feel free to contact me for all details on the situation. Instead, I highly recommend these systems:

Amazon Sales for selling used CDs, DVDs, books and other products
Etsy for selling personal items (crafts etc)

I have used both of the above sites and they are wonderful.

eBay Working from Home


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